Out of Hours/Crisis/Emergency

EPIC Solutions are not a crisis, emergency or a 24/7 service. In the case of an emergency or out of hours contact there are other agencies you can contact.

You can call NHS helpline 111 or 999 in a medical emergency for advice or immediate attention.  You can also make contact with your GP to discuss any medical concerns during their opening hours.

MASH (Multi-Agency Safeguarding Hub) if you are worried about the safety of a child in Devon and want to speak to someone, or if you are a child worried about your own safety, on 0345 155 1071 or email and give as much information as you can. There will be equivalent services in other areas. 

If a child is at immediate risk contact the police on 999.

CAMHS (Child and Adolescent Mental Health Services) offer additional crisis support.  If a child or young person (under 18) in Devon is experiencing a mental health crisis, you can now access Child and Adolescent Mental Health Services (CAMHS) 24/7.  Please contact 0330 024 5321 during normal hours (8am-5pm, Mon to Fri) or 0300 555 5000 outside these hours.  Callers will speak to a call handler, their call will be forwarded to a voicemail service and their message will be returned within one hour. There will be equivalent services in other areas.

PAPYRUS A mental health charity dedicated to preventing young suicide.  Call 0800 068 4141 or text 07860 039 967 for any young person who is experiencing thoughts of suicide or for anyone who has concerns for a young person who may be in distress. www.papyrus-uk.org

Childline is a free, private and confidential service where you can talk about anything.  You can still speak to a counsellor every day 24/7. www.childline.co.uk

KOOTH is an online mental wellbeing community for young people.  Free, safe and anonymous support. www.kooth.com

National Domestic Abuse Helpline (Devon):  0808 2000 247 (24 hours).  Use 999 if you are in immediate danger.

Young Minds Crisis Messenger For free 24/7 support across the UK if you are a young person experiencing a mental health crisis.  If you need urgent help text YM to 85258.

Samaritans (24 hours) 116 123.