Dignity and Respect Policy

EPIC Solutions promotes a culture of care that respects everyone’s privacy, dignity, culture and individuality.

• We aim to be courteous and considerate at all times.
• We will establish how you would like to be addressed.
• We will take the time to assess and understand your individual needs.
• We will respect any areas of sensitivity which relate to modesty, gender, culture or religion.
• We aim to promote confidence, well being and a positive self-esteem in all our interactions.
• We will encourage you to participate in your assessment/treatment as far as you are able.
• We will promote your independence, choice and control by asking you to participate in decision-making about your care.
• We will listen and support you to express your needs and wants.
• We will work in partnership with parents, guardians, partners, other family members as appropriate.

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